ABOUT THE COURSE
 
Who should attend?
Legal managers
Company lawyers and in-house counsel
Commercial contract managers
Academic lawyers
Lawyers and other professional advisers in private practice
Anyone involved in the professional management of relationships
 
By the end of the course delegates will be able to:
Distinguish between different forms of ADR
Evaluate strategies for resolving conflict
Prepare their organisation to participate in dispute resolution processes
Use negotiation skills in commercial and other disputes
Evaluate the merits of using an intermediary to facilitate a win-win result
Plan and implement a dispute resolution strategy
Determine when mediation is the best means of resolving disputes
Prepare their organisation to participate in the mediation process
Use mediation skills
 
COURSE CONTENT
Introduction to Dispute Resolution
Arbitration
Negotiating solutions to disputes
Mediation
Other Dispute Resolution Mechanisms
Mediation Agreements and other Formalities
Mediation Processes
Developing Mediation skills
Mediation Scenarios