ABOUT THE COURSE
 
Who should attend?
Legal managers
Claims managers
Company lawyers and in-house counsel
Commercial contract managers
Lawyers and other professional advisers in private practice
Judges
Academic lawyers
Anyone involved in the professional management of relationships
 
By the end of the course delegates will be able to:
Evaluate and apply mediation-based strategies for resolving conflict
Identify the strengths and weaknesses of mediation when applied to specific disputes
Prepare their organisation to participate in the mediation process
Use newly gained skills to select an appropriate mediator
Manage conflict through a negotiated approach
 
COURSE CONTENT
Overview of Mediation
Mediation Agreements and other Formalities
Mediation Processes
Developing Mediation skills
Mediation Scenarios